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Cookie Policy

Effective date: 29 May 2025

Terms of Service Privacy Policy

48. What Are Cookies

48.1 Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device, remember your preferences, and collect information about how you use the site.

48.2 Similar technologies — including web beacons, pixels and local storage — may be used alongside cookies for the same purposes. References to "cookies" in this policy include all such technologies.

48.3 This policy should be read together with our Privacy Policy, which explains how we handle personal data more broadly.

48.4 Joint controllers for any health-related cookie or tracking data are 29 Performance and NSK Pharma Limited (Company No. 15233641). For all other cookies, 29 Performance is the sole controller.

49. Categories of Cookies We Use

Strictly Necessary
Always Active

These cookies are essential for the website and order portal to function. They enable core features such as page navigation, secure checkout, maintaining your session, and preventing fraud. The website cannot function properly without them.

You cannot opt out of strictly necessary cookies. They do not require your consent under applicable law.

Performance & Analytics
Requires Consent

These cookies collect information about how visitors use our website — for example, which pages are visited most often, how long visitors spend on each page, and any error messages encountered. The information is aggregated and anonymous.

We use this data to improve our website and understand how customers interact with our content.

Functional
Requires Consent

These cookies allow the website to remember choices you make — such as your preferred delivery time window or language — so we can provide a more personalised experience on your return visits.

Marketing & Targeting
Requires Consent

These cookies track your browsing activity across our site and, where applicable, other websites, to build a profile of your interests. They may be used to display relevant advertisements and to measure the effectiveness of marketing campaigns.

These cookies are only placed with your explicit consent. Refusing them will not affect your ability to use our website or order our products.

50. How We Obtain Your Consent

50.1 When you first visit our website, you will be presented with a cookie consent banner. You may accept all cookies, accept only strictly necessary cookies, or customise your preferences.

50.2 We will not place non-essential cookies before you have given consent.

50.3 Your preferences are stored so you are not asked again on subsequent visits (unless you clear your browser data or your preferences expire).

50.4 You may change or withdraw your consent at any time. To update your preferences, clear your browser cookies for our site and revisit — the consent banner will reappear.

51. Third-Party Cookies

51.1 Some cookies on our website are set by third parties, including our payment processor (Wix / Square), analytics providers, and any embedded content. These third parties have their own cookie and privacy policies.

51.2 We do not control third-party cookies and encourage you to review the relevant third-party privacy policies.

52. Managing Cookies in Your Browser

Most browsers allow you to view, delete, and block cookies through the browser settings. For guidance on how to manage cookies in your specific browser, visit:

  • Google Chrome: Settings → Privacy and Security → Cookies
  • Safari: Settings → Privacy → Cookies
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Microsoft Edge: Settings → Cookies and Site Permissions

Please note that blocking all cookies will affect the functionality of many websites, including ours. Strictly necessary cookies cannot be blocked via our banner, but you can block them via your browser — however, this may prevent certain features (such as checkout) from working.

53. Changes to This Policy & Contact

53.1 We may update this Cookie Policy from time to time to reflect changes to our practices or to comply with changes in law. The effective date at the top of this page will always reflect the latest version.

53.2 If you have any questions about our use of cookies, please contact us at 29performance@gmail.com.

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